You can have as many premium email accounts as you wish at eon.email, each for £1/year (that is a mere 8 pence per month !), as opposed to the free webmail service at icy.email where, due to its very nature, the users are allowed to have only one free email account.

You need to use your email account with a reasonable regularity. Any email accounts that have not been accessed for 100 (one hundred) consecutive calendar days will be considered abandoned and automatically purged – this includes their respective allocated mailboxes and any content, such as attachments, stored within them.

The premium email account (eon.email) offers copious 10GB Mailbox Storage Space (as opposed to the free email account at icy.email that comes with a much smaller 1GB Mailbox Storage Limit).

If you already have the premium email account (eon.email), the 10GB Mailbox Storage Space is maximal and cannot be increased any further.

The email attachment limit (i.e. the total size of files, such as photos, documents, spreadsheets, etc, to be able to attach to a single email message) is 50MB.

Automatic Setup

EON.EMAIL makes use of the autodiscover technology, so that in the majority of cases, Microsoft Outlook can set up your account for you with only an Email Address and a Password. To set up your email account in Outlook, follow these steps:

•  In Outlook, select the File tab

•  Under Account Information, select Add Account

•  On the Auto Account Setup page, enter your name, email address, and password, and then select Next

•  Select Finish

Manual Setup

If Automatic Setup fails, you can choose Manual Setup or Additional Server Types to enter your email account details manually by using these settings:

Account type: IMAP

Incoming mail server: imap.eon.email

Outgoing mail server: smtp.eon.email

Incoming server port (IMAP): 993

Use the following type of encrypted connection: SSL

Outgoing server port (SMTP): 465

Use the following type of encrypted connection: SSL/TLS

•  Select More Settings > Outgoing Server and tick the box My outgoing server (SMTP) requires authentication

If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143.

If you prefer, you can also set up your account using POP3 protocol, however this is not recommended in general as emails will be downloaded to your device.

To use the POP3 protocol, simply change the Incoming mail server to pop3.eon.email and leave the rest of the setting unchanged.

Note: In addition to Microsoft Outlook, other email clients, such as Apple Mail, Gmail and Mozilla Thunderbird, can be configured in a similar way.

To recover your forgotten password, or change your old password to a new one, please contact us. You will have to first answer a couple of security questions and then we can reset your password for you.

If you have a different issue or question that has not been answered in the FAQs above, please contact us. We will endeavour to respond to your query as soon as possible, normally within 1-3 working days.

General Terms & Conditions

By signing up for, and/or otherwise accessing, any of the services or products offered and provided by ICY.EMAIL you agree to be bound by the terms and conditions of the Privacy Policy and Terms of Use as laid out below. We urge you to read these two important documents with due care, as they describe your legal rights and obligations. If you don't agree or cannot comply with any of the terms and conditions detailed herein, you must not use our services and products.

Privacy Policy

ICY.EMAIL (later ‘we’, ‘us’, ‘our’, ‘ours’, ‘it’, ‘its’) takes its responsibilities relating to the confidentiality and security of customers’ (later ‘you’, ‘your’, ‘yours’) personal data very seriously. Any personal data which is collected by us will be stored and used in accordance with current data protection legislation, such as General Data Protection Regulation (GDPR). Our Privacy Policy which is set out below explains how we use the personal data we collect from you when you access and use our services or products.

If you use any of the services or products which ICY.EMAIL provides, you will be deemed to have consented to the collection and use of the personal data you submit to us in the ways described below.

Topics:

●  What data we collect

●  How we collect your data

●  Why we collect your data

●  How will we use your data

●  Reasons we share your data

●  How we store your data

●  How long we keep your data

●  Advertising and Marketing

●  What are your data protection rights

●  What are cookies

●  How we use cookies

●  How to manage your cookies

●  Privacy policies of other websites

●  Changes to our Privacy Policy

●  How to contact us

What data we collect

We collect from you the following data:

•  Personal identification information (such as your Full Name, Postal Address, Email Address, Telephone Number and Date of Birth).

How we collect your data

You directly provide us with most of the personal data we collect, through your online interactions with us and via our services or products. We collect and process this data when you:

•  Register online or place an order for any of our products or services.

•  Voluntarily complete a customer survey or provide feedback, while this would be in writing or in electronic format, e.g. via email or online.

•  Contact us in writing, via telephone, via our website, via an online form, or via email.

Why we collect your data

We collect your data in order to provide you with our services and products.

You have choices when it comes to the technology you use and the data you share with us. When we ask you to provide personal data, you can accept or decline. Many of our services and products require some personal data to provide you with the particular service or product. If you choose not to submit data required to provide you with a particular product, service or feature, you won’t be able to use that respective product, service or feature. Likewise, where we need to collect personal data by law or to enter into a contract with you, and you do not provide such data, we will not be able to enter into the contract; or if this relates to an existing product or service you are already using, we may have to suspend or cancel it as a result. We will try to notify you if this is the case. Where providing the data is optional, and you choose not to share your personal data, features like personalisation that use such data will not work for you properly or not at all.

In particular, we use your data to:

•  Provide our services and products, which include updating, securing and troubleshooting, as well as providing technical support. It also means sharing your data, when it is necessary, with third parties to provide the services or carry out the transactions you request.

•  Improve and develop our services and products.

•  Personalise our services and products and make recommendations to you.

•  Advertise and market to you, which include sending promotional communications, targeted advertising and presenting you with relevant offers.

•  We also use the data to operate our business, which may include analysing our performance, developing our workforce, conducting research and meeting our legal obligations.

•  Our processing of personal data for these purposes may include both automated (program) and manual (human) methods of processing.

How will we use your data

We collect your data so that we can:

•  Process your order and manage your account.

•  Provide you with our services and products.

•  Personalise, develop and improve our services and products.

•  Operate our business, including: analysing our performance, developing our workforce, conducting research and meeting our legal obligations.

•  Email you with special offers on other services and products we think you might like.

•  Advertise and market to you, which include displaying and sending promotional communications, targeted advertising and presenting you with relevant offers.

•  We may also share your data with a careful selection of our partner companies or affiliates so that they may offer you their services or products that may be relevant to you.

•  Our processing of personal data for these purposes include both automated (performed by software) and manual (performed by personnel) methods of processing.

Reasons we share your data

We share your personal data with your consent to complete any transaction or provide any service or product you have requested or authorised. We may also share your personal data with our employees, contractors and agents, authorised affiliates and subsidiaries; with vendors and intermediaries working on our behalf; to maintain the security of our products; to protect our customers, their rights and property; to protect our company and its employees; when requested by law enforcement agencies; when required by law or in response to legal process; to avert property damage, prevent personal injury and protect lives.

How we store your data

We have strict procedures in place in relation to the collection and storage of your personal data. Any your personal and financial data (including credit or debit card details where applicable), while completing our online registration and/or order process, is duly encrypted and protected by 128-bit Transport Layer Security (TLS) cryptographic protocol, so that it cannot be intercepted by a third party.

We use a range of measures and procedures to keep your personal data safe and secure, which may include encryption and other forms of security. Any data that resides on our internal systems, as well as data residing with the external service providers, is securely stored and inaccessible to third parties, with legal exceptions and limitations as detailed in paragraphs above.

All our platforms storing the personal data are fully industry-standard compliant and undergo regular rigorous testing and auditing.

How long we keep your data

We will normally keep your personal data for a period of five years from the end of our relationship with you. This enables us to comply with legal and regulatory requirements or use your personal data where we need to for various legitimate purposes such as managing your account and dealing with any disputes or concerns that may arise. In some circumstances, you have the right to request that your personal data be deleted sooner than specified above. In case we don’t need to retain your personal data for this period of time, we may delete it sooner. We may continue to retain your personal data longer, if entitled or required to retain it, e.g. when required by law, or when requested to do so by law enforcement agencies.

Advertising and Marketing

We may advertise and market to you services and products of ours that we think you might like, as well as those of our partner companies, and in order to do so, we may be presenting you with relevant offers, promotional communications and targeted advertising.

You have the right at any time to stop us from contacting you for advertising and marketing purposes, except where such advertising or marketing is presented to you in exchange for using our services and products free of charge. It the latter instance your only remedy would be to stop using our services and products.

If you no longer wish to be contacted for advertising and marketing purposes, please contact us.

What are your data protection rights

We would like to make sure that you are fully aware of all of your data protection rights. Every user of our services or products is entitled to the following:

The right to access – You have the right to request from us a copy of your personal data. We may charge you a small nominal fee for this service.

The right to rectification – You have the right to request that we correct any personal data that we have collected about you, which you believe is inaccurate. You also have the right to request us to complete any personal data of yours which you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions, with legal exceptions and limitations as detailed in paragraphs above.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions, as detailed in paragraphs above.

The right to object to processing – You have the right to object to ours processing of your personal data, under certain conditions, as detailed in paragraphs above.

The right to data portability – You have the right to request that we transfer the personal data that we have collected about you to another company, organization, or directly to you, under certain conditions, as detailed in paragraphs above.

If you make a request, we have one month to respond to you. If you would like to exercise any of the rights described above, please contact us via email or in writing as detailed in the ‘How to contact us’ section of this document.

What are cookies

Cookies are small text files automatically saved on your computer when you visit certain websites to collect standard Internet log information, visitor’s location and/or visitor’s behavioural information. When you visit our website(s), we may collect some information about you automatically through cookies or similar technologies. For further information about cookies, visit allaboutcookies.org.

How we use cookies

We may use cookies in a range of ways to improve your experience on our website(s), including but not limited to:

•  Keeping you securely signed in

•  Retaining your personal data while redirecting you to other parts of our services

•  Understanding how you use our website(s)

•  Providing you with personalised experience

•  Offering you targeted and tailored advertising

How to manage your cookies

You can set your browser not to accept cookies and/or delete the cookies which you have already accepted in the past – the website allaboutcookies.org contains detailed instructions on how to do it. However, you must keep in mind that some of our website’s features may not function as intended as a direct result and you might not be able to use our services in part, or fully, as a consequence.

Privacy policies of other websites

Our website(s) may contain links to websites of third parties. Our Privacy Policy applies implicitly only to our website(s), our services and products, so if you click on any link that takes you to another website, you should read also their Privacy Policy that might be different to ours.

Changes to our privacy policy

We keep our Privacy Policy under regular review and may need to update it from time to time if it is necessary due to changes in applicable laws, operational requirements, evolution of our services and products, technical reasons, and/or any other cause. We will keep you informed about any changes to our Privacy Policy on this web page and/or in direct communication via email or other means.

How to contact us

If you have any questions about our Privacy Policy, the personal data we hold about you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us via email.

You can also contact us in writing at this address:

ICY.EMAIL

14 Merrydale Drive

Croxteth Park

Liverpool L11 4UD

United Kingdom

Please note that the above address is for written contact only.

Terms of Use

Code of Conduct

ICY.EMAIL (later ‘we’, ‘us’, ‘our’, ‘ours’, ‘it’, ‘its’) operates the following Code of Conduct that outlines the norms, rules and proper practices of behaviour of an individual (later ‘you’, ‘your’, ‘yours’) using our Services (including, but not limited to, email hosting). By agreeing to these terms and conditions, you are under obligation to follow the rules outlined herein. If you don't agree or cannot comply with any of the terms and conditions detailed herein, you must not use our Services.

If you use any of the Services which ICY.EMAIL provides, you will be deemed to have consented to the terms and conditions of our Code of Conduct as detailed below.

General Rules

How you may use our services

You may use our Services to compose, edit, send, receive and archive email messages and their attachments (later Content), such as digital pictures, video files, audio files, text files, spreadsheets, Adobe PDF files and similar, with exceptions as specified below.

How you may not use our services

You may not use our Services for any activity that may be deemed illegal under the current law in England and Wales and/or in your country of residence, and promote, and/or encourage others to engage in, any such activities.

The activities that you may not engage in while using our Services include, but are not limited to, the following:

You may not collect data for advertising purposes or to send bulk advertising, or other commercial material of any kind, without an express prior request therefor or consent thereto.

You may not wilfully circumvent, or try to circumvent, any restrictions put in place on access to, or availability of, the Services.

You may not allow anyone else to use your username and password and you must keep these private and secure at all times. If you have reason to believe that your username or password has become known to someone else, you must contact and notify us without delay.

You may not re-sell or re-distribute the Services or any part thereof, including but not limited to your email address, email account, or online account, or use any similar unauthorised means to modify or re-route the Services.

You may not, and you may not assist anyone to, or attempt to, reverse engineer, adapt, copy, modify, reproduce or otherwise misuse in any similar way our Services.

You may not infringe or try to infringe the privacy or other rights of other users of our Services. This includes you attempting to access email accounts of other users, obtaining or storing, or trying to obtain or store, personal data or usage details of other users.

You may not disrupt or try to disrupt our Services. You may not use our Services to distribute viruses, trojans or other malicious software, use scripts, robots, web crawlers, or similar type of programs or applications designed to interfere with our Services, or use our Services to engage in harmful, harassing or otherwise objectionable activity, including activity inhibiting access to our web site and related Services to others.

You may not use our Services to launch DDoS, i.e. distributed denial-of-service attacks, where one seeks to make a server or other network resource unavailable to its intended users by disrupting its Services by flooding the targeted server or resource with superfluous wanton requests in an attempt to overload its systems.

You may not use our Services to engage in gratuitous repeated contacting, spamming, email bombing or otherwise unwarranted, unwanted and unsolicited bulk emailing.

You may not engage in any activity that is dishonest, false, pretentious or misleading (e.g. impersonating a person, institution, public authority or other third party, soliciting for money under false pretences, etc.).

You may not use our Services to engage in phishing, pharming, spoofing or any other similar fraudulent attempts to obtain users’ sensitive information such as personal details, usernames, passwords and debit or credit card details by disguising yourself as a trustworthy entity in an electronic communication.

You may not infringe any applicable intellectual property laws (e.g. copyright law) when using our Services by sending, distributing, sharing, streaming, selling, or otherwise making available to another person illegal copies of any copyrighted works of others including, but not limited to, computer programs, smartphone apps, video games, digitised text / image / audio / video files, such as magazines, books, artworks, photographs, music, television series or shows, films and movies, in WAV, MP3, OGG, AAC, FLAC, MPG, MPEG, MOV, AVI, MP4, M4V, MKV or other similar digital file formats, unless expressly authorised to do so by the holder of the relevant rights or when it is legally permitted to do so.

You may not harass or cause distress or inconvenience to any other person using our Services, disrupt the normal flow of messages within our Services, or transmit obscene or offensive content.

You may not use our Services to engage in sexting, sextortion, revenge porn, slut-shaming and similar practices aimed at humiliating and intimidating others.

Furthermore, you may not use our Services to send or otherwise make available to another person any articles, textual, pictorial or otherwise, which:

•  directly or indirectly advertise commercial products or services (except for advertisements approved by us)

•  promote, facilitate or otherwise encourage any illegal activity

•  may be deemed illegal, seditious, inflammatory or contrary to public order

•  contain gratuitous excessively insulting language or otherwise provocative or offensive text, images, audio or video

•  are misleading, derogatory or defamatory

•  infringe individual privacy (see the Privacy Policy)

•  compromise individual personal rights, freedoms or security, such as harassment, intimidation or stalking

•  incite hatred based on race, nationality, religion, gender, sexuality, age or otherwise

•  discriminate against any specific social group or exploit vulnerable sections or members of society

•  promote extreme world views such as Marxism, Maoism, communism, fascism, or similar totalitarian ideologies

•  promote racist, xenophobic, white-supremacist, Nazist, anti-Semitic, or similar extreme-right views

•  glorify, promote, encourage or facilitate terrorism or similar activities that could threaten national security

•  promote, encourage or facilitate criminal activity, anti-social behaviour or rioting

•  contain gratuitous violence or depict, promote, encourage, facilitate or glorify wanton violence

•  depict or promote humiliations of others, bullying, hazing, torture, executions, terrorist acts or similar

•  contain illegal, or otherwise morally questionable, content under UK, European or international law

•  contain sexual violence, such as rape or sexual assault

•  contain hardcore pornography, sexually explicit or obscene content

•  depict paraphiliac activities, including but not limited to incest, urophilia, coprophilia, zoophilia, bestiality and necrophilia

•  exploit underage individuals or put the welfare of children at risk

•  depict, promote or encourage illegal sports, such as street racing, buildering (urban climbing), urban BASE jumping or similar

•  depict, promote or encourage blood sports such as cockfighting, dog fighting, illegal hunting or similar

•  promote, encourage or trivialise animal cruelty

•  promote or encourage use of illicit drugs and other illegal substances

•  promote or encourage gratuitous and excessive consumption of alcohol

•  promote the tobacco and vaping industries, including their products and fairs

•  promote the firearms manufacturers and armaments industry, including their products and fairs

This list is not exhaustive or inclusive and may be amended by us from time to time.

Your additional obligations and warranties

You acknowledge and agree that your account is for your sole use only and you agree and warrant that you shall not permit anyone else to use your account or authorise any third party to access your account on your behalf. You are responsible for all activities that take place with respect to your account, and you agree that in the event that ICY.EMAIL believes or has reason to believe, that you have breached these Terms of Use or any of the warranties detailed in this document, ICY.EMAIL may, without any prior notice to you and at ICY.EMAIL’s sole and exclusive discretion, suspend or terminate the provision of the Services provided to you, without any liability of any kind. You also agree and warrant that you waive any and all claims you may have, now and forever, against ICY.EMAIL relating to any action taken by yourself or ICY.EMAIL with regards to Services and agree to indemnify and hold harmless ICY.EMAIL from and against any claims brought by you or third parties as a result of use of the ICY.EMAIL’s Services.

You agree to use your email account with a reasonable regularity. Any email accounts, that have not been accessed for 100 (one hundred) consecutive calendar days will be automatically purged – this includes their respective allocated mailboxes and any Content (as described further below) stored within them.

While we continue to actively review and implement new technologies to ensure that our customers neither send nor receive unsolicited email, there is no currently available infallible technology that will completely prevent the sending and receiving of unsolicited email. In view of this, you acknowledge and agree to hold us not liable for any such junk or spam email you may receive via our Services now or in the future.

Similarly, even though we continuously strive to actively review and implement new technologies to ensure that our customers neither send nor receive malware (such as viruses, worms, trojan horses or other harmful software) there is no currently available infallible technology that will completely prevent the sending and receiving of such malicious software. In view of this, you acknowledge and agree to hold us not liable for any such malicious software you may receive via our Services now or in the future.

Your Content

Our Services allow you to send, share or store your Content (including, but not limited to, file attachments of any kind, type and format) or receive Content from others. We don’t claim ownership of any such Content. Your Content remains always and forever in your ownership and you are not only a sole owner of it but also solely responsible for it.

When you share your Content with other people via our Services, you expressly agree that anyone you have shared your Content with may, freely and without any limitations, restrictions and/or charges, use, save, record, reproduce, broadcast, transmit, share, display, communicate and/or delete/erase/discard your Content, in part or as a whole. If you do not want others to have that ability, do not use our Services to share your Content. You represent and warrant that for the duration of these Terms of Use you have (and will have) all the rights necessary for your Content that is uploaded, sent, shared or stored on or through our Services and that the collection, use, retention or deletion of your Content through our Services won't violate any law or rights of others. We strongly advise you to make regular back-up copies of your Content. ICY.EMAIL can't and won’t be held responsible for your Content or the Content others upload, send, share or store with you or others using our Services.

You agree, consent and warrant that in the event that ICY.EMAIL is informed by any party that you are using our Services to transmit messages and/or Content which infringe the copyright or trade mark of any third party, or violate the right of publicity or privacy of any third party, or consist of any other claim or violation of intellectual property rights of any kind, then we may, without prior notice to you and at our sole and exclusive discretion, suspend or terminate the provision of our Services, without any liability of any kind to ICY.EMAIL from either you or any third party. You furthermore waive any and all claims you may have, now and forever, against ICY.EMAIL relating to any action, legal or otherwise, taken in response to any claim that you have infringed the intellectual property rights of a third party, and agree to indemnify and hold harmless ICY.EMAIL from and against any such claims.

You agree, consent and warrant that all of your Content you send, share, allow to be transmitted by, or store on ICY.EMAIL’s Services shall be solely for personal, entertaining, informative, or educational purposes only and that you shall assume the sole responsibility to ensure that all such Content shall be transmitted exclusively to consenting adults and only to countries and places in which such Content comply with the contemporary laws and regulations, local to the locations of both the sender and receiver. You shall always remain the sole person responsible and liable for any and all damages, harm, or losses, whether physical, material, financial, emotional or otherwise, which might be caused by your Content.

You agree, consent and warrant that all of your Content you allow to be transmitted by, or store on, ICY.EMAIL’s Services shall not violate any contemporary laws and regulations, local to the locations of both the sender and receiver, and shall not contain (either directly or via a hyperlink, reference or other proxy) any of the illegal articles listed above or any other material that could be deemed objectionable by third parties or ICY.EMAIL at its sole discretion.

To the extent necessary to provide the Services to you and others, to protect you and the Services and to improve our Services and products, you grant ICY.EMAIL a worldwide and royalty free intellectual property licence to use your Content, for example: to retain, make copies of, transmit, reformat, distribute, share via any communication tools and display your Content on the Services – this may include changing the size, shape or format of your Content to be able to better store it, or display it to you and others. If you publish your Content in areas of the Services where it is rendered available online publicly or without restrictions, your Content may appear in demonstrations or materials that promote the Services. Some of the Services are supported by advertising. We however do not use for such objectives anything what you say or write in your private email, chat, voicemail or video calls.

Receipt by ICY.EMAIL of Content for transmission via, and/or storage on, ICY.EMAIL’s Services which is inconsistent with Terms of Use as specified herein, shall not constitute an agreement by ICY.EMAIL to allow the ICY.EMAIL’s Services or equipment to be used to disseminate any such Content in whole or in part, by any means, or if once disseminated via the use of ICY.EMAIL’s Services, to continue to disseminate such Content.

We reserve the right to deny your Content if it exceeds limits on storage, attachment or file size allowed by the Services. In addition, if you violate any of the obligations listed in these Terms of Use, as specified above, or otherwise materially violate these Terms of Use, we may take action against you including, but not limited to, stopping providing Services to you or closing your account immediately, or blocking delivery of a communication (e.g. email, instant message, or file sharing) to or from the Services. We also reserve the right to remove or block your Content from the Services at any time if it is brought to our attention that it may violate any applicable laws or these Terms of Use. When investigating alleged violations of these Terms of Use, we reserve the right to review your Content in order to resolve the issue. However, under normal circumstances (i.e. when no violation of the Terms of Use has been reported and/or observed) we do not monitor the Content being transmitted via, and/or stored on, the Services and make no attempt to do so.

By using or attempting to use the Services, you agree, certify and warrant that you are of required age, as per respective jurisdiction in your country of residence, and have full capacity and authority to enter into this agreement. You furthermore acknowledge that you have read, fully understood and agree to be bound by these Terms of Use. If you do not meet these requirements or, if for any reason you do not agree with any of the terms and conditions contained within these Terms of Use, please discontinue using the Services immediately.

Service Availability

The Services, including third party Services, applications, products or other material offered through the Services, may be unavailable from time to time, may be available on a limited basis, or may vary depending on your region or device. If you change the location associated with your account, you may need to re-acquire the Services and/or products that were available to you in your previous region.

We strive to keep the Services always up and running; however, all online Services suffer occasional disruptions and outages. In the event of an outage or disruption to the Services, you may temporarily be unable to retrieve your email, messages and Content. We recommend that you regularly backup your Content and any other important material that you send through, or store on, the Services, or store using third party Services, applications or products.

No warranties by ICY.EMAIL

The ICY.EMAIL Services, products and software are provided on an ‘as is’ basis without warranty of any kind, express or implied. You expressly agree, certify and warrant that the use of the ICY.EMAIL’s Services is at your sole risk. ICY.EMAIL does not warrant that our Services will be uninterrupted or error free, that your email, messages, Content, data and/or files sent or stored by you through the use of our Services will be accessible to you at all times, nor does ICY.EMAIL make any warranty as to any results that may be obtained by use of our Services. No warranty is made by ICY.EMAIL regarding to any Services, products, applications, Content or other material provided through or in connection with the Services, and ICY.EMAIL hereby expressly disclaims any and all warranties, including without limitation: 1) any warranties as to the availability, quality, quantity, or Content of the Services provided to you hereunder; 2) any warranties of merchantability or fitness for a particular purpose; 3) any warranties that any email, messages, Content, information, software (including without limitation third party software) or any other products and material accessible through the Services will be free of viruses, worms, trojan horses, malware or other harmful software.

Limitation of Liability

ICY.EMAIL shall not be liable for your Content, data or any other material, third party or otherwise, including links to third party websites and activities provided by other users. Such Content, data, material, websites and activities are neither attributable to us nor do they represent our opinion.

ICY.EMAIL, its vicarious agents and/or its legal representatives shall not be liable for any direct or indirect damage, consequential or incidental, material or immaterial, emotional or other, including financial loss, such as loss of profit.

ICY.EMAIL shall not be responsible or liable for any failure to perform or delay in performing its obligations under these Terms of Use to the extent that the failure or delay is caused by circumstances beyond our reasonable control (such as labour disputes, industrial actions, acts of God, civil unrests, terrorist activity or war, malicious damage, accidents or compliance with any applicable law or government order). We will endeavour to minimise the effects of any of such events and to perform the obligations that aren’t affected.

You explicitly agree, consent and warrant without any caveats or limitations, that in case of any perceived damage, irrelevant of nature and severity, including the deletion of your entire email account and loss of your Content for whatever reason, your sole and exclusive remedy hereunder shall be for you to discontinue your use of the Services and terminate this agreement.

Updates to the Services and changes to these Terms of Use

We will inform you if we intend to change these Terms of Use. We may change these Terms of Use if it is necessary due to 1) applicable laws, including, but not limited to, change of such laws; 2) an advice and/or order based on applicable laws; 3) the evolution and updates of the Services; 4) technical reasons; 5) operational requirements; or 6) change of Terms of Use for the users. We will inform you of the intended change before it takes effect, either through the user interface, in an email message, or through other appropriate means. We will provide you with the opportunity to cancel the Services before the changes become effective. Using the Services after the changes become effective means that you agree to the new Terms of Use. If you do not agree to the new Terms of Use, you must stop using the Services and close your account without any delay. We will also expressly point to this fact when informing you about the intended change of these Terms of Use.

ICY.EMAIL is a trading name of Emerald Software Ltd

Registered as a limited company in England & Wales under Company No: 03424055

Registered office as above.

These Terms and Conditions were last updated on 1 March 2020